X-Press Legal Services
The Support
Initial Training
The Training Department, which is based at our H.Q. in Warrington, delivers a programme that addresses every aspect of X-Press Legal Services, according to a detailed syllabus based on the Franchise Operating Manual, which is provided during training and subsequently updated as necessary to provide an instant source of reference. Everything you need to know about the personal search processes and client reporting functions is covered. In addition, with a view to your developing a well organised and profitable business, meaningful guidance is provided on marketing, administration and accounting.
Information Technology
In this business, information is of the essence, gathered by methodical research and communicated to clients in reports which, notwithstanding their comprehensiveness, are produced speedily by way of advanced bespoke software, regularly updated when necessary. Appropriate computer equipment is especially important, therefore, and rather than simply tell you to acquire a computer, we provide you with a bespoke P.C., custom built to X-Press Legal Services specification. And we go further, undertaking direct responsibility for the warranty. In the event of a serious malfunction, we will even provide you with a replacement at no extra charge other than the overnight courier fee.
Ongoing Support
We operate a technical support funciton by telephone and regular visits to the franchised offices by support staff. In addition X-press' position as a leader in the search industry means that we are working with government and industry bodies and sharing this knowledge. We also run regional meetings for training and networking and have an annual conference and awards ceremony.
